Warning: fake e-mails NS
We want to alert all travellers, that there are fake NS e-mails in circulation. In terms of design and content these mails look similar to the real NS e-mails, but these are fake. In these cases the NS name and logo are being abused, and fraudsters are trying to obtain personal information and data.
In such e-mails, called phishing or spam, the sender asks whether a traveller can provide personal information or click on a link. It is very important that all travellers are aware of this and remain alert to this type of fraud. When you receive a fake e-mail that seems like an e-mail from NS, you can report this via firstname.lastname@example.org. The NS would like to receive the e-mail with a description of the subject and the sender. Your report will be used to identify new fake e-mails and to alert other customers. The NS will present examples of the most recent fake e-mails on their own website, so you can check which e-mails are already known.
How do you recognise a fake email?
Cyber criminals are getting better and better at creating fake e-mails. Even so, they still make mistakes. Commonly occurring mistakes are:
- The sender's e-mail address is not an official address used by NS
- The link in the e-mail links to a website that does not belong to NS
- The header is incorrect and the e-mail contains several spelling mistakes
- The offer that is being made looks to good to be true, and it is
How can you recognise an e-mail or offer from NS?
You can recognise an e-mail or offer from NS by the sender address, which ends with ns.nl. In addition, all of the current offers are published on the NS website.
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