Flexibility at Lufthansa Group
In response to the COVID-19 outbreak, the Lufthansa Group is now offering greater flexibility in their fare conditions, allowing business travellers to rebook their tickets free of charge several times. As often as possible until the end of this year. The new regulation applies worldwide to all new bookings on short, medium and long-haul routes. This makes the airlines of the Lufthansa Group the first to offer this customer-friendly solution. In the meantime, other airlines, such as United Airlines, have also switched to this service.
Lufthansa Group tickets issued between August 25 and December 31, 2020 can be rebooked as often as possible and without modification fees (except for bookings with starting point Japan). For additional flexibility, the point of departure and destination of the trip can also be changed (with the exception of German domestic tickets and vice versa). Please note that a surcharge is possible if the original booking class is no longer available when changing to another date or destination.
For existing bookings made before August 25, 2020, the previous goodwill policy will continue to apply, allowing a one-time rebooking for non-cancelled tickets without amendment fees.
With these policy changes, the Lufthansa Group aims to meet the traveller’s need for flexible travel arrangements. Would you like to book a ticket with Lufthansa, SWISS, Austrian Airlines and Brussels Airlines? Please contact our Travel Consultants and they will help you further.
From 10 February 2021, passengers may only take one small bag free of charge as hand baggage in the cabin. For the rest, a surcharge will be charged, also for the
For almost a year we have been dealing with the outbreak of COVID-19 and all its consequences. Our Managing Director, Ed Berrevoets, is happy to share his vision of this period