Transparant calculations and Outstanding Quality
Affordable. Flexible. Competitive.
Our prices for air tickets are including taxes and transaction fees are transparant. Furthermore, the costs of flighttickets for seamen are substantially lower than regular flight rates provided that special seamen rates are used. However, not every travel agency is allowed to use these contracted fares. VCK Travel is officially authorized to issue flighttickets for seamen. Thanks to our leading position in the maritime sector, we are able to get the best possible rates at the best possible terms and conditions.
Fast and experienced
Call centers filled with inexperienced employees and a big decline in staff? Always someone else on the other end of the line? Long waiting times? At VCK Travel, our dedicated staff is focused on providing you the best possible service. They have all the necessary expertise and skills and understand how huge savings can be realized with smart ticketing and efficient flight combinations. This is a much more pleasurable way of working.
Furthermore, we keep to our promise. We define a Service Level Agreement where the level of service is formally specified. If for example there is mentioned that the response time on requests is two hours, we will respond within two hours. It is possible to measure this in a concrete way. It is not possible to respond yesterday. But we are getting close.